Inquiry & Refund Policy
This website is designed to provide general information about Top City 1 Islamabad and to facilitate user inquiries related to the project.
Nature of Inquiries
All inquiries submitted through this website, including contact forms, WhatsApp communication, or other channels, are treated as requests for information only. These inquiries are intended to help users obtain general details and guidance based on their interest.
Submitting an inquiry does not create any contractual relationship, obligation, or commitment between the user and this platform.
No Direct Sale or Booking
This website does not directly sell, book, or process transactions related to any property. It serves as an informational and communication platform only.
Any further discussions, negotiations, or transactions related to property matters take place separately and are subject to independent terms agreed upon by the concerned parties.
Response to Inquiries
Users who submit inquiries may receive responses for informational or guidance purposes. In certain cases, inquiries may be responded to or facilitated through Mass Global Marketing (Pvt.) Ltd., depending on the nature of the request.
Such responses are provided to assist users in understanding available options and do not represent official project communication.
No Guarantees or Commitments
We do not guarantee availability of any property, pricing, timelines, or any specific outcome related to user inquiries. Information shared is based on general understanding and may vary over time.
Users are advised to verify all details independently before proceeding with any decision.
Refund Policy
As this website does not charge users for submitting inquiries or accessing information, no refunds are applicable.
In the event that any separate financial transaction takes place outside this website, it will be governed by the terms and conditions agreed upon between the involved parties. This platform is not responsible for such transactions.
User Responsibility
Users are responsible for ensuring that any information they provide is accurate and for verifying all details before making any commitments related to property matters.
Policy Updates
This policy may be updated or revised from time to time without prior notice to reflect changes in website functionality or operational practices.
Important Note
This website operates as an independent information platform and is not the official website of Top City-1.
